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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nate Van Houten

September 20, 2023

5  out of  5 rating by Nate Van Houten
"Quick friendly service!!"

Corinna Parmelee

September 13, 2023

5  out of  5 rating by Corinna Parmelee
"Angie was a big help on the phone. I am very grateful for the phone call regarding payment due as address needed to be changed. Thank you so much Angie I am very grateful for your help."

Amanda Bennett

August 30, 2023

5  out of  5 rating by Amanda Bennett
"Sylvan was great! She was very helpful and she took care of everything I needed over email, which is awesome."

Steven Wiley

August 30, 2023

5  out of  5 rating by Steven Wiley
"They want to help families and care about the customers"

Beth Tipton

August 28, 2023

5  out of  5 rating by Beth Tipton
"Angie received my call, once I explained my situation she showed me she was concerned about my family, she was quick to advise & able to get the help we needed. After the service she called to make sure everything was still ok. THATS what make me love my insurance agent and his team. I am blessed that I am not treated as a number or as a claim waiting on the other line, I am treated as a neighbor and a friend."

Adam Henslee

August 23, 2023

5  out of  5 rating by Adam Henslee
"Angie was great. She was extremely helpful with a billing issue, offered assistance with a potential claim, and even looked up discounts that might be of benefit to me. Could not have asked for better service."

billy hayes

August 23, 2023

5  out of  5 rating by billy hayes
"Great service Angie is the BEST !!!"
Profile photo of Katie Crumby

Katie Crumby

August 23, 2023

5  out of  5 rating by Katie Crumby
"As I continue to work through my catastrophic claim, I want to thank Mike Watson‘s team, including Kohl Caraway, Skyler Conway, Lucy Blankenship, Brooke Pool, Vicki Watson and Angie in claims at highland office. We’re not done yet but I know this team will help me finish strong!"

Kevin Dienst

August 23, 2023

5  out of  5 rating by Kevin Dienst
"We had never had a claim before and Angie at Mike Watson’s office helped me tremendously. She helped walk me through the steps and red tape. I appreciate her very very much. I appreciate that this office makes customer service a priority. Thank you, Angie!"

Kelly Colbert

August 22, 2023

5  out of  5 rating by Kelly Colbert
"Michele was so helpful and efficient in insuring my new home. I couldn’t be more impressed!"

Nanette Shaurette

August 21, 2023

5  out of  5 rating by Nanette Shaurette
"Trinity Woode is the best! Her Knowledge and Kind personality made me a customer for home and auto insurance for now years to come 😃"

Peggy Gould

August 16, 2023

5  out of  5 rating by Peggy Gould
"Called to pay my insurance and talked to Angie Henderson and she helped me save money she was nice and very helpful thank you"

Camden Rhodes

August 14, 2023

5  out of  5 rating by Camden Rhodes
"Trinity was very helpful and courteous with a reminder phone call about updating my mileage on one of my vehicles for the Drive Safe and Save App."

levi wells

August 10, 2023

5  out of  5 rating by levi wells
"Very helpful. Walked us through the claims process on our house claim."

Rose Turnbough

August 9, 2023

5  out of  5 rating by Rose Turnbough
"Angie arranged a time for me to visit with her today about some questions I had with the billing I received from the roofing company that had completed two new roofs for me. The time she arranged was during my lunch hour which was very convenient for me. She did a very thorough job of walking me through the answers to my questions and spoke to the company about the problems I was having. She is an excellent asset to State Farm with Mike Watson in Highland. Thank you so much, Angie."

Angel Haigwood

August 9, 2023

5  out of  5 rating by Angel Haigwood
"Angie was so pleasant while helping me pay my bill! And quick to get me new proof of insurance cards! Always happy to do business with Mike Watson State Farm!!"

Melanie Halfacre

August 9, 2023

5  out of  5 rating by Melanie Halfacre
"Angi was very helpful in assisting with my claims questions. She went above and beyond."

Clarence Ungerank

August 8, 2023

5  out of  5 rating by Clarence Ungerank
"It was great, Trinity and Sam always are very helpful!"

Tawnya Billings

August 6, 2023

4  out of  5 rating by Tawnya Billings
"The customer service has always been more than kind and helpful and Samantha Huckabee and the other lady I n the office are always so good to me. I truly enjoy calling if I need assistance because they are very easy to talk to and helpful."

Nick Turnbough

August 3, 2023

5  out of  5 rating by Nick Turnbough
"Mike Watson State Farm is great, dealing with them is easy and painless, even in an upsetting situation, they reassure you and make it easy to get through."

Lisa Lampela

August 3, 2023

5  out of  5 rating by Lisa Lampela
"Michelle is a great asset to the team at State Farm. She explained all options, and has the sweetest disposition ever. She gave the impression that should we need assistance, she is there to help, at any time! Great customer service for sure. Even when we entered the office, we were warmly greeted and offered a water while we waited, since we were early for our appointment. A very friendly environment as soon as you entered!"

Skylar Quillman

August 1, 2023

5  out of  5 rating by Skylar Quillman
"Michelle is always so helpful every time I call! 10/10 service!"

Kaleb Smith

July 31, 2023

5  out of  5 rating by Kaleb Smith
"I called up the office in Hiland and the lady on the phone was very helpful. She told me all the information I needed and to come up at any time. When I arrived, Michele set me up and worked in every way to make sure I got a policy that met my needs. I recommend this office to anyone looking to get insurance."

John Fisher

July 31, 2023

5  out of  5 rating by John Fisher
"Skyler Conway was a pleasure to work with"

Lucinda Humelhans

July 31, 2023

5  out of  5 rating by Lucinda Humelhans
"Excellent service! Skyler is absolutely great!"