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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sunshine Burke

Sunshine Burke

December 17, 2024

5  out of  5
rating by Sunshine Burke
"I recently had to make a claim on my insurance. Anytime this happens it’s usually a very devastating circumstance. The staff at Mike Watson‘s office went above and beyond to take care of my situation. I have been able to call Angie Henderson that works there and she has been an incredibly helpful, wonderful, and caring person in my time of need. If you are looking for an insurance agency, I would highly recommend Mike Watson’s State Farm. The employees at this office have taken a great deal of time to make sure that I have been treated like family and not just a policy number. 🎄❤️"
We responded:
"Thank you, Sunshine, for sharing your experience! I'm so glad to hear that our team, especially Angie, was able to support you during such a challenging time. We truly strive to treat everyone like family, and it's heartening to know that you felt cared for. If you ever need anything else, please don't hesitate to reach out. We're here for you!"
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John Loe

December 5, 2024

5  out of  5
rating by John Loe
"We recently received an alert of a potentially dangerous condition from the Ting monitor provided by State Farm. The Ting monitor recorded a voltage issue that could result in a fire. After talking to Ting, we were advised to contact our electric provider (NAECO). Within minutes, men were at our home, checking things out. The problem was a loose connection at the pole, which the men immediately fixed. Ting discovered the problem before we knew there was a problem. What a great benefit State Farm provides."
We responded:
"John, thank you for sharing your experience! I'm glad the Ting monitor was able to detect the issue before it became a serious problem. It's great to know that the quick response from NAECO resolved the loose connection at the pole efficiently. We’re happy that you find the Ting monitor to be a valuable benefit. If you ever need further assistance, our office is here to help!"
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Jasmine Jaleel

November 22, 2024

5  out of  5
rating by Jasmine Jaleel
"Hi, I wanted to leave a Google review for Trinity who works at State Farm. I have only been with the company for a few months now and Trinity is the best in the business. She’s been real, genuine, personable, trustworthy, and thoughtful. She’s taken the time to tell me about each policy and explains why it would be a good match for me. Most importantly, she respects your financial situation. She checks up on me regularly and when she calls she remembers what I told her weeks ago and remembers to ask about me and how my interviews went. This was weeks ago and she still remembered to ask. Other companies and insurance agents are pushy or not helpful but Trinity goes above and beyond. She treats me like a human and not a number or dollar sign. I ABSOLUTELY believe Trinity deserves a raise for her incredible attention to detail, customer care, and performance. THANK YOU FOR BEING AMAZING TRINITY. I am staying at State Farm because of you. Thank you."
We responded:
"Well Jasmine, that may be the best referral of one of my Agents I have ever read. I know I appreciate the kind words and Trinity is, without a doubt, a rock star for our customers. Thank you very much. "
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Leah Womack

November 14, 2024

5  out of  5
rating by Leah Womack
"I have been doing business with them for awhile now. Skyler is always very friendly and goes above and beyond to help in anyway he can. I would definitely recommend switching to this insurance company if you haven't already. I am very pleased with the services Skyler has provided me with. Great job! Just an update for everyone. Sylvan has been working with me on my policy lately. She's amazing, kind, and very helpful. They truly have the best team around! Thank you all very much for everything."
We responded:
"Thank you, Leah, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Skyler, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Billy Kevin Inness

November 5, 2024

5  out of  5
rating by Billy Kevin Inness
"Samantha was a Joy to have a conversation with about my insurance needs, Samantha has a wonderful grasp of the needs at hand and communicates everything very well. Thank you Billy Kevin Inness"
We responded:
"Thank you, Billy, for your wonderful review! I'm glad to hear that Samantha was able to assist you so effectively with your insurance needs. Her ability to communicate clearly and understand your requirements is something we truly value. We appreciate your feedback and look forward to assisting you with any future needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Pody Hunnicutt

October 16, 2024

5  out of  5
rating by Pody Hunnicutt
"Was able to stop in with no scheduled appointment. Michele Collins is 5 STAR rating. Patient and able to provide detailed explanation for all the policies I needed. So kind and sincere in her professional interactions. THANKS Michele!"
We responded:
"Thank you, Pody, for your wonderful review! I'm happy Michele was able to assist you without an appointment and provide detailed explanations for all your policies. Her patience and professionalism are truly appreciated. We're grateful to have her on our team. If you need any further assistance, feel free to stop by anytime. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Jeffrey Baccus

October 10, 2024

5  out of  5
rating by Jeffrey Baccus
"Trinity is absolutely amazing, super professional and straight to the point. Hooked me up with a great plan for more coverage at around the same cost as my old liability plan. She taught me about more options that I never even knew existed. She knows her stuff. I only wish Google had six stars. ⭐⭐⭐⭐⭐⭐"
We responded:
"Jeffrey, thank you so much for your fantastic review! I'm really happy to hear that Trinity was able to assist you with finding a better plan that offers more coverage at a similar cost. It's great that she could introduce you to new options and provide such professional service. We truly appreciate your kind words and your six-star enthusiasm! If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Pamela

Pamela

October 9, 2024

5  out of  5
rating by Pamela
"I originally started with a simple renter's insurance policy through State Farm, however, I was so pleased with the clear communication, professionalism, and kindness I received that I ultimately decided to bundle with my agent altogether! I Michele Collins has been AMAZING with everything from day one! I now have not only my renter's insurance, but my Auto, AND my Life insurance as well! I couldn't be more satisfied with the overall customer service! Thank you so much for all your help with securing me! I truly appreciate it! ~Pamela Knesek~"
We responded:
"Pamela, thank you so much for your kind words! I'm glad to hear that Michele has been amazing in assisting you from day one. It's wonderful that you decided to bundle your renter's, auto, and life insurance with us. Your satisfaction with our communication, professionalism, and kindness means a lot. We're here for any future needs or questions you may have. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Ronald Shockey

September 29, 2024

5  out of  5
rating by Ronald Shockey
"Nicole has been a great partner in updating my multiple accts. since my old office rep. retired. She has reviewed my accounts and has expanded coverage after review with me and changed some outdated to meet current demands. She is always willing to meet or phone to help. Glad to have her as my rep."
We responded:
"Ronald, thank you for your wonderful review! I'm happy to hear that Nicole has been a valuable partner in updating your accounts and ensuring your coverage meets current demands. Her dedication to meeting and communicating with you is truly appreciated. We're grateful to have her on our team and are always here to assist with any future needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Glenn Frohn

Glenn Frohn

September 25, 2024

5  out of  5
rating by Glenn Frohn
"Friendly, helpful and they know their stuff. Mike's staff has always been right there for answers and support. Sylvan English was my most recent and only proves that I can still count of complete satisfaction."
We responded:
"We love seeing reviews like this, Glenn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Underdog1270 U

September 18, 2024

5  out of  5
rating by Underdog1270 U
"Angie was the best help. I had a problem with my insurance and so I called about the issue. Someone told me I would get a call back to address the issue. Angie called me and explained everything very clear and made it right."
We responded:
"Angie is truly an asset to our team! I'm glad she was able to address your insurance issue clearly and effectively. We appreciate your positive feedback and are here to help with any insurance needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Samantha Thrasher

September 13, 2024

5  out of  5
rating by Samantha Thrasher
"Saved me money with my auto and home owners insurance! Was able to work with me well and communicate while I was busy at work! Thank you so much for everything."
We responded:
"Samantha, I'm glad we could help you save money on your auto and homeowners insurance! It's wonderful to know that our communication worked well even with your busy schedule. Thank you for your kind words and for choosing our office. If you need anything in the future, we're here to assist you. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Regan Miller

Regan Miller

September 12, 2024

5  out of  5
rating by Regan Miller
"Michele Collins was great to work with! She helped us change our insurance over to State Farm seamlessly and took care of everything. We really appreciate all her help!"
We responded:
"Michele is indeed a valuable part of our team, and I'm glad she could assist you so effectively. We're grateful for your positive feedback and are always here to help with any future needs. Thank you for choosing us for your insurance needs! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Elizabeth Brown

Elizabeth Brown

September 11, 2024

5  out of  5
rating by Elizabeth Brown
"I spoke with Michele Collins. She was professional and prompt with a quote for my home owners insuance. Great rate!"
We responded:
"Elizabeth, thank you for your wonderful review! I'm glad Michele could assist you with your homeowners insurance quote. It's great to know you're satisfied with the rate. If you need any further assistance, our office is here to help! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Ron Hejnal

Ron Hejnal

September 10, 2024

5  out of  5
rating by Ron Hejnal
"Great service and friendly staff. Always available to discuss your needs. Sylvan was very helpful and pleasant to talk with. Thanks"
We responded:
"Ron, thank you for your kind words and the 5-star rating! I'm glad you found our service and staff friendly and helpful. Sylvan will be happy to know you appreciated his assistance. We're always here to discuss your needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Randy Vice

Randy Vice

September 4, 2024

5  out of  5
rating by Randy Vice
"Michele was great in finding the right fit of insurance for our new home purchase here in NE Arkansas. A welcoming attitude and willingness to help us set-up the necessary coverage for our situation was a great welcome to the community."
We responded:
"Michele is a valuable member of our team, and I'm glad she could assist you with finding the right insurance for your new home in NE Arkansas. Her welcoming attitude and dedication to helping you set up the necessary coverage are qualities we strive for. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Amy Kietzmann

Amy Kietzmann

September 2, 2024

5  out of  5
rating by Amy Kietzmann
"Caring staff and excellent service"
We responded:
"Amy, thank you for your kind words! I'm glad our team could provide you with caring service. If you ever need anything else, we're here to help. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Kristi Wilcox

Kristi Wilcox

August 10, 2024

5  out of  5
rating by Kristi Wilcox
"Mike, Lesha and Michele went above and beyond to take care of myself and my family when we needed to make a change with our insurance. Michele took exceptional care of an urgent matter that came up unexpectedly. She handled it all with ease and patience. I’m so glad to have this team taking care of my family’s insurance needs!"
We responded:
"Hey Kristi, Thanks a lot for your awesome review! I'm really glad Lesha, Michele, and I could help you and your family with your insurance needs. Michele is fantastic at handling urgent matters, and it's great to know she took care of everything with ease and patience. We're here for you anytime you need us! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Blake Greene

Blake Greene

August 5, 2024

5  out of  5
rating by Blake Greene
"Nicole was very helpful"
We responded:
"Hey Blake, thanks for the awesome review! I'm glad Nicole could be of help to you. If you need anything else, feel free to reach out anytime! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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MichaelStacey Burton

July 29, 2024

5  out of  5
rating by MichaelStacey Burton
"Trinity Woode was so friendly and helpful. Mike Watson has a great team. Thank you very much."
We responded:
"We certainly appreciate the Burton’s for allowing Trinity to help them with their insurance needs. Michael and Stacy if yall ever need anything please let us know. We are here to help."
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caroliene guajardo

July 18, 2024

5  out of  5
rating by caroliene guajardo
"Was very satisfied with the service, answered all our questions."
We responded:
"Hi Caroliene, I'm so glad you were satisfied with our service and that we could answer all your questions! If you ever need further assistance, don't hesitate to reach out. Thanks for your wonderful review! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Tabitha Reynolds

Tabitha Reynolds

July 17, 2024

5  out of  5
rating by Tabitha Reynolds
"Sylvan is wonderful to work with"
We responded:
"Thank you for the five-stars, Tabitha! We greatly appreciate your business!"
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L. Hoffman

July 16, 2024

5  out of  5
rating by L. Hoffman
"Took time to explain our policy in detail."
We responded:
"Thank you for sharing your experience! If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Rita Kenney

July 5, 2024

5  out of  5
rating by Rita Kenney
"I give State Farm the highest rating possible. Jim and Tristen have both been wonderful, I cannot thank them enough.....tks, Rita Kenney"
We responded:
"Rita, we are so happy to hear that you can always count on our team to talk about any of your insurance policy questions or concerns. We greatly appreciate your excellent review!"
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Jason Walker

June 26, 2024

5  out of  5
rating by Jason Walker
"Nicole Couch was super helpful. She was kind and very professional. She was very knowledgeable and answered all of my questions."
We responded:
"Jason, Nicole is a rock star Agent for us. She truly cares for our customers and wants to cover what is most important to them. "