Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Catherine Appleby

Catherine Appleby

March 7, 2025

5  out of  5
rating by Catherine Appleby
"Shopping with Michelle at this office was a great experience. She took the time to explain coverage that was available and I ended up with better home and auto coverage for less than I was paying Geico."
We responded:
"Thank you, Catherine, for sharing your positive experience with Michelle! I'm happy to know she was able to help you find better coverage for your insurance while saving you money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Dee Smith

Dee Smith

March 1, 2025

5  out of  5
rating by Dee Smith
"Seriously blown away by Trinity helping me Professional and personable. She worked to get me more than I thought was possible. Thank you!"
We responded:
"Thank you, Dee, for your fantastic review! I'm delighted to hear that Trinity was able to assist you in such a meaningful way. Her dedication to providing exceptional service is truly commendable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Chris Canby

Chris Canby

February 25, 2025

5  out of  5
rating by Chris Canby
"Michelle answers the phone and makes your day special. She cares about the customer and only wants to help. Mike watson insurance helped me save money and directed me to insure my family."
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to know that Michelle made your day special and that our team could assist you in saving money and insuring your family. It's wonderful to hear that you felt cared for and supported. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Austin Howell

Austin Howell

February 24, 2025

5  out of  5
rating by Austin Howell
"I had the pleasure of speaking with Michele, an agent that works alongside Mike Watson. She was super helpful, to the point, but also very friendly. This led to what had to be the most pleasurable insurance conversations I ever had. Not only that, once she knew more about my situation and my life, she then began to give recommendations for policies I could further take advantage of. Coming from someone who has struggled with insurance companies in the past, I HIGHLY recommend this office, because if all the agents are half as good as Michele, you should have a more than satisfactory experience."
We responded:
"Thank you, Austin, for sharing your experience! I'm delighted to hear that Michele was able to assist you so effectively. Her ability to provide helpful recommendations and maintain a friendly demeanor is truly valued. We're grateful for your recommendation and are here to help with any further insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Anna Belding

Anna Belding

February 21, 2025

5  out of  5
rating by Anna Belding
"The staff is always so friendly and willing to help with any questions that I have."
We responded:
"Thank you, Anna, for your wonderful feedback! I'm happy to know that our team is friendly and always ready to assist with your questions. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Don Reger

Don Reger

February 7, 2025

5  out of  5
rating by Don Reger
"Extremely happy with Michelle Collins and the State Farm Office in general. Very professional, well staffed office and knowledgeable."
We responded:
"Thank you, Don! I'm glad to know that you are extremely happy with Michelle and our office. We take pride in having a professional and knowledgeable team to assist you. If you ever have any questions or need further assistance, feel free to reach out!"
Profile photo of Jeff DeQuattro

Jeff DeQuattro

January 30, 2025

5  out of  5
rating by Jeff DeQuattro
"The services provided by Luci Blankenship with Mike Watson State Farm in Melbourne, AR was top notch. She was able to troubleshoot billing issues, find coverage that suits our needs, and save us nearly $500 a year with great coverage. I highly recommend Luci and the team!"
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm thrilled to hear that Luci was able to help you with your billing concerns and find coverage that suits your needs while saving you money!"
Profile photo of deb craig

deb craig

January 28, 2025

5  out of  5
rating by deb craig
"Luci Blankenship was very helpful and patient going over my home and Auto insurance and saved me money.I am very thankful to have State Farm they are so prompt and always there to resolve any issues.😀⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Deb, for sharing your experience! I'm happy to hear that Luci was helpful and patient in reviewing your insurance, and that she was able to save you money. It's wonderful to know that you find our team prompt and reliable in resolving any issues. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Anna Baty

Anna Baty

January 23, 2025

5  out of  5
rating by Anna Baty
"Mrs.Trinity was amazing and she helped me understand my coverage. She let me know I was in good hands."
We responded:
"Thank you, Anna, for sharing your experience! I'm happy to know that Trinity was able to assist you and make you feel confident about your coverage. Our team is always here to help with any questions or needs you might have. Don't hesitate to reach out anytime!"
Profile photo of Sunshine Burke

Sunshine Burke

December 17, 2024

5  out of  5
rating by Sunshine Burke
"I recently had to make a claim on my insurance. Anytime this happens it’s usually a very devastating circumstance. The staff at Mike Watson‘s office went above and beyond to take care of my situation. I have been able to call Angie Henderson that works there and she has been an incredibly helpful, wonderful, and caring person in my time of need. If you are looking for an insurance agency, I would highly recommend Mike Watson’s State Farm. The employees at this office have taken a great deal of time to make sure that I have been treated like family and not just a policy number. 🎄❤️"
We responded:
"Thank you, Sunshine, for sharing your experience! I'm so glad to hear that our team, especially Angie, was able to support you during such a challenging time. We truly strive to treat everyone like family, and it's heartening to know that you felt cared for. If you ever need anything else, please don't hesitate to reach out. We're here for you!"
Profile photo of John Loe

John Loe

December 5, 2024

5  out of  5
rating by John Loe
"We recently received an alert of a potentially dangerous condition from the Ting monitor provided by State Farm. The Ting monitor recorded a voltage issue that could result in a fire. After talking to Ting, we were advised to contact our electric provider (NAECO). Within minutes, men were at our home, checking things out. The problem was a loose connection at the pole, which the men immediately fixed. Ting discovered the problem before we knew there was a problem. What a great benefit State Farm provides."
We responded:
"John, thank you for sharing your experience! I'm glad the Ting monitor was able to detect the issue before it became a serious problem. It's great to know that the quick response from NAECO resolved the loose connection at the pole efficiently. We’re happy that you find the Ting monitor to be a valuable benefit. If you ever need further assistance, our office is here to help!"
Profile photo of Jasmine Jaleel

Jasmine Jaleel

November 22, 2024

5  out of  5
rating by Jasmine Jaleel
"Hi, I wanted to leave a Google review for Trinity who works at State Farm. I have only been with the company for a few months now and Trinity is the best in the business. She’s been real, genuine, personable, trustworthy, and thoughtful. She’s taken the time to tell me about each policy and explains why it would be a good match for me. Most importantly, she respects your financial situation. She checks up on me regularly and when she calls she remembers what I told her weeks ago and remembers to ask about me and how my interviews went. This was weeks ago and she still remembered to ask. Other companies and insurance agents are pushy or not helpful but Trinity goes above and beyond. She treats me like a human and not a number or dollar sign. I ABSOLUTELY believe Trinity deserves a raise for her incredible attention to detail, customer care, and performance. THANK YOU FOR BEING AMAZING TRINITY. I am staying at State Farm because of you. Thank you."
We responded:
"Well Jasmine, that may be the best referral of one of my Agents I have ever read. I know I appreciate the kind words and Trinity is, without a doubt, a rock star for our customers. Thank you very much. "
Profile photo of Leah Womack

Leah Womack

November 14, 2024

5  out of  5
rating by Leah Womack
"I have been doing business with them for awhile now. Skyler is always very friendly and goes above and beyond to help in anyway he can. I would definitely recommend switching to this insurance company if you haven't already. I am very pleased with the services Skyler has provided me with. Great job! Just an update for everyone. Sylvan has been working with me on my policy lately. She's amazing, kind, and very helpful. They truly have the best team around! Thank you all very much for everything."
We responded:
"Thank you, Leah, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Skyler, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Billy Kevin Inness

Billy Kevin Inness

November 5, 2024

5  out of  5
rating by Billy Kevin Inness
"Samantha was a Joy to have a conversation with about my insurance needs, Samantha has a wonderful grasp of the needs at hand and communicates everything very well. Thank you Billy Kevin Inness"
We responded:
"Thank you, Billy, for your wonderful review! I'm glad to hear that Samantha was able to assist you so effectively with your insurance needs. Her ability to communicate clearly and understand your requirements is something we truly value. We appreciate your feedback and look forward to assisting you with any future needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Pody Hunnicutt

Pody Hunnicutt

October 16, 2024

5  out of  5
rating by Pody Hunnicutt
"Was able to stop in with no scheduled appointment. Michele Collins is 5 STAR rating. Patient and able to provide detailed explanation for all the policies I needed. So kind and sincere in her professional interactions. THANKS Michele!"
We responded:
"Thank you, Pody, for your wonderful review! I'm happy Michele was able to assist you without an appointment and provide detailed explanations for all your policies. Her patience and professionalism are truly appreciated. We're grateful to have her on our team. If you need any further assistance, feel free to stop by anytime. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Jeffrey Baccus

Jeffrey Baccus

October 10, 2024

5  out of  5
rating by Jeffrey Baccus
"Trinity is absolutely amazing, super professional and straight to the point. Hooked me up with a great plan for more coverage at around the same cost as my old liability plan. She taught me about more options that I never even knew existed. She knows her stuff. I only wish Google had six stars. ⭐⭐⭐⭐⭐⭐"
We responded:
"Jeffrey, thank you so much for your fantastic review! I'm really happy to hear that Trinity was able to assist you with finding a better plan that offers more coverage at a similar cost. It's great that she could introduce you to new options and provide such professional service. We truly appreciate your kind words and your six-star enthusiasm! If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Pamela

Pamela

October 9, 2024

5  out of  5
rating by Pamela
"I originally started with a simple renter's insurance policy through State Farm, however, I was so pleased with the clear communication, professionalism, and kindness I received that I ultimately decided to bundle with my agent altogether! I Michele Collins has been AMAZING with everything from day one! I now have not only my renter's insurance, but my Auto, AND my Life insurance as well! I couldn't be more satisfied with the overall customer service! Thank you so much for all your help with securing me! I truly appreciate it! ~Pamela Knesek~"
We responded:
"Pamela, thank you so much for your kind words! I'm glad to hear that Michele has been amazing in assisting you from day one. It's wonderful that you decided to bundle your renter's, auto, and life insurance with us. Your satisfaction with our communication, professionalism, and kindness means a lot. We're here for any future needs or questions you may have. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Ronald Shockey

Ronald Shockey

September 29, 2024

5  out of  5
rating by Ronald Shockey
"Nicole has been a great partner in updating my multiple accts. since my old office rep. retired. She has reviewed my accounts and has expanded coverage after review with me and changed some outdated to meet current demands. She is always willing to meet or phone to help. Glad to have her as my rep."
We responded:
"Ronald, thank you for your wonderful review! I'm happy to hear that Nicole has been a valuable partner in updating your accounts and ensuring your coverage meets current demands. Her dedication to meeting and communicating with you is truly appreciated. We're grateful to have her on our team and are always here to assist with any future needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Glenn Frohn

Glenn Frohn

September 25, 2024

5  out of  5
rating by Glenn Frohn
"Friendly, helpful and they know their stuff. Mike's staff has always been right there for answers and support. Sylvan English was my most recent and only proves that I can still count of complete satisfaction."
We responded:
"We love seeing reviews like this, Glenn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Underdog1270 U

Underdog1270 U

September 18, 2024

5  out of  5
rating by Underdog1270 U
"Angie was the best help. I had a problem with my insurance and so I called about the issue. Someone told me I would get a call back to address the issue. Angie called me and explained everything very clear and made it right."
We responded:
"Angie is truly an asset to our team! I'm glad she was able to address your insurance issue clearly and effectively. We appreciate your positive feedback and are here to help with any insurance needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Samantha Thrasher

Samantha Thrasher

September 13, 2024

5  out of  5
rating by Samantha Thrasher
"Saved me money with my auto and home owners insurance! Was able to work with me well and communicate while I was busy at work! Thank you so much for everything."
We responded:
"Samantha, I'm glad we could help you save money on your auto and homeowners insurance! It's wonderful to know that our communication worked well even with your busy schedule. Thank you for your kind words and for choosing our office. If you need anything in the future, we're here to assist you. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Regan Miller

Regan Miller

September 12, 2024

5  out of  5
rating by Regan Miller
"Michele Collins was great to work with! She helped us change our insurance over to State Farm seamlessly and took care of everything. We really appreciate all her help!"
We responded:
"Michele is indeed a valuable part of our team, and I'm glad she could assist you so effectively. We're grateful for your positive feedback and are always here to help with any future needs. Thank you for choosing us for your insurance needs! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Elizabeth Brown

Elizabeth Brown

September 11, 2024

5  out of  5
rating by Elizabeth Brown
"I spoke with Michele Collins. She was professional and prompt with a quote for my home owners insuance. Great rate!"
We responded:
"Elizabeth, thank you for your wonderful review! I'm glad Michele could assist you with your homeowners insurance quote. It's great to know you're satisfied with the rate. If you need any further assistance, our office is here to help! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Ron Hejnal

Ron Hejnal

September 10, 2024

5  out of  5
rating by Ron Hejnal
"Great service and friendly staff. Always available to discuss your needs. Sylvan was very helpful and pleasant to talk with. Thanks"
We responded:
"Ron, thank you for your kind words and the 5-star rating! I'm glad you found our service and staff friendly and helpful. Sylvan will be happy to know you appreciated his assistance. We're always here to discuss your needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Randy Vice

Randy Vice

September 4, 2024

5  out of  5
rating by Randy Vice
"Michele was great in finding the right fit of insurance for our new home purchase here in NE Arkansas. A welcoming attitude and willingness to help us set-up the necessary coverage for our situation was a great welcome to the community."
We responded:
"Michele is a valuable member of our team, and I'm glad she could assist you with finding the right insurance for your new home in NE Arkansas. Her welcoming attitude and dedication to helping you set up the necessary coverage are qualities we strive for. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"