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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Baccus

October 10, 2024

5  out of  5
rating by Jeffrey Baccus
"Trinity is absolutely amazing, super professional and straight to the point. Hooked me up with a great plan for more coverage at around the same cost as my old liability plan. She taught me about more options that I never even knew existed. She knows her stuff. I only wish Google had six stars. ⭐⭐⭐⭐⭐⭐"
We responded:
"Jeffrey, thank you so much for your fantastic review! I'm really happy to hear that Trinity was able to assist you with finding a better plan that offers more coverage at a similar cost. It's great that she could introduce you to new options and provide such professional service. We truly appreciate your kind words and your six-star enthusiasm! If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Pamela

October 9, 2024

5  out of  5
rating by Pamela
"I originally started with a simple renter's insurance policy through State Farm, however, I was so pleased with the clear communication, professionalism, and kindness I received that I ultimately decided to bundle with my agent altogether! I Michele Collins has been AMAZING with everything from day one! I now have not only my renter's insurance, but my Auto, AND my Life insurance as well! I couldn't be more satisfied with the overall customer service! Thank you so much for all your help with securing me! I truly appreciate it! ~Pamela Knesek~"
We responded:
"Pamela, thank you so much for your kind words! I'm glad to hear that Michele has been amazing in assisting you from day one. It's wonderful that you decided to bundle your renter's, auto, and life insurance with us. Your satisfaction with our communication, professionalism, and kindness means a lot. We're here for any future needs or questions you may have. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Ronald Shockey

September 29, 2024

5  out of  5
rating by Ronald Shockey
"Nicole has been a great partner in updating my multiple accts. since my old office rep. retired. She has reviewed my accounts and has expanded coverage after review with me and changed some outdated to meet current demands. She is always willing to meet or phone to help. Glad to have her as my rep."
We responded:
"Ronald, thank you for your wonderful review! I'm happy to hear that Nicole has been a valuable partner in updating your accounts and ensuring your coverage meets current demands. Her dedication to meeting and communicating with you is truly appreciated. We're grateful to have her on our team and are always here to assist with any future needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Glenn Frohn

September 25, 2024

5  out of  5
rating by Glenn Frohn
"Friendly, helpful and they know their stuff. Mike's staff has always been right there for answers and support. Sylvan English was my most recent and only proves that I can still count of complete satisfaction."
We responded:
"We love seeing reviews like this, Glenn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Underdog1270 U

September 18, 2024

5  out of  5
rating by Underdog1270 U
"Angie was the best help. I had a problem with my insurance and so I called about the issue. Someone told me I would get a call back to address the issue. Angie called me and explained everything very clear and made it right."
We responded:
"Angie is truly an asset to our team! I'm glad she was able to address your insurance issue clearly and effectively. We appreciate your positive feedback and are here to help with any insurance needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Samantha Thrasher

September 13, 2024

5  out of  5
rating by Samantha Thrasher
"Saved me money with my auto and home owners insurance! Was able to work with me well and communicate while I was busy at work! Thank you so much for everything."
We responded:
"Samantha, I'm glad we could help you save money on your auto and homeowners insurance! It's wonderful to know that our communication worked well even with your busy schedule. Thank you for your kind words and for choosing our office. If you need anything in the future, we're here to assist you. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Regan Miller

September 12, 2024

5  out of  5
rating by Regan Miller
"Michele Collins was great to work with! She helped us change our insurance over to State Farm seamlessly and took care of everything. We really appreciate all her help!"
We responded:
"Michele is indeed a valuable part of our team, and I'm glad she could assist you so effectively. We're grateful for your positive feedback and are always here to help with any future needs. Thank you for choosing us for your insurance needs! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Elizabeth Brown

September 11, 2024

5  out of  5
rating by Elizabeth Brown
"I spoke with Michele Collins. She was professional and prompt with a quote for my home owners insuance. Great rate!"
We responded:
"Elizabeth, thank you for your wonderful review! I'm glad Michele could assist you with your homeowners insurance quote. It's great to know you're satisfied with the rate. If you need any further assistance, our office is here to help! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Ron Hejnal

September 10, 2024

5  out of  5
rating by Ron Hejnal
"Great service and friendly staff. Always available to discuss your needs. Sylvan was very helpful and pleasant to talk with. Thanks"
We responded:
"Ron, thank you for your kind words and the 5-star rating! I'm glad you found our service and staff friendly and helpful. Sylvan will be happy to know you appreciated his assistance. We're always here to discuss your needs. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Randy Vice

September 4, 2024

5  out of  5
rating by Randy Vice
"Michele was great in finding the right fit of insurance for our new home purchase here in NE Arkansas. A welcoming attitude and willingness to help us set-up the necessary coverage for our situation was a great welcome to the community."
We responded:
"Michele is a valuable member of our team, and I'm glad she could assist you with finding the right insurance for your new home in NE Arkansas. Her welcoming attitude and dedication to helping you set up the necessary coverage are qualities we strive for. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Amy Kietzmann

September 2, 2024

5  out of  5
rating by Amy Kietzmann
"Caring staff and excellent service"
We responded:
"Amy, thank you for your kind words! I'm glad our team could provide you with caring service. If you ever need anything else, we're here to help. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Kristi Wilcox

August 10, 2024

5  out of  5
rating by Kristi Wilcox
"Mike, Lesha and Michele went above and beyond to take care of myself and my family when we needed to make a change with our insurance. Michele took exceptional care of an urgent matter that came up unexpectedly. She handled it all with ease and patience. I’m so glad to have this team taking care of my family’s insurance needs!"
We responded:
"Hey Kristi, Thanks a lot for your awesome review! I'm really glad Lesha, Michele, and I could help you and your family with your insurance needs. Michele is fantastic at handling urgent matters, and it's great to know she took care of everything with ease and patience. We're here for you anytime you need us! - Mike Watson - State Farm Insurance Agent, Highland, AR"
Profile photo of Blake Greene

Blake Greene

August 5, 2024

5  out of  5
rating by Blake Greene
"Nicole was very helpful"
We responded:
"Hey Blake, thanks for the awesome review! I'm glad Nicole could be of help to you. If you need anything else, feel free to reach out anytime! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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MichaelStacey Burton

July 29, 2024

5  out of  5
rating by MichaelStacey Burton
"Trinity Woode was so friendly and helpful. Mike Watson has a great team. Thank you very much."
We responded:
"We certainly appreciate the Burton’s for allowing Trinity to help them with their insurance needs. Michael and Stacy if yall ever need anything please let us know. We are here to help."
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caroliene guajardo

July 18, 2024

5  out of  5
rating by caroliene guajardo
"Was very satisfied with the service, answered all our questions."
We responded:
"Hi Caroliene, I'm so glad you were satisfied with our service and that we could answer all your questions! If you ever need further assistance, don't hesitate to reach out. Thanks for your wonderful review! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Tabitha Reynolds

July 17, 2024

5  out of  5
rating by Tabitha Reynolds
"Sylvan is wonderful to work with"
We responded:
"Thank you for the five-stars, Tabitha! We greatly appreciate your business!"
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L. Hoffman

July 16, 2024

5  out of  5
rating by L. Hoffman
"Took time to explain our policy in detail."
We responded:
"Thank you for sharing your experience! If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Rita Kenney

July 5, 2024

5  out of  5
rating by Rita Kenney
"I give State Farm the highest rating possible. Jim and Tristen have both been wonderful, I cannot thank them enough.....tks, Rita Kenney"
We responded:
"Rita, we are so happy to hear that you can always count on our team to talk about any of your insurance policy questions or concerns. We greatly appreciate your excellent review!"
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Jason Walker

June 26, 2024

5  out of  5
rating by Jason Walker
"Nicole Couch was super helpful. She was kind and very professional. She was very knowledgeable and answered all of my questions."
We responded:
"Jason, Nicole is a rock star Agent for us. She truly cares for our customers and wants to cover what is most important to them. "
Profile photo of Lacy Miller

Lacy Miller

June 24, 2024

5  out of  5
rating by Lacy Miller
"I had a wonderful experience today setting up my new policy with State Farm"
We responded:
"Lacy, I'm thrilled you had a wonderful experience setting up your new policy with State Farm! Our team is pleased to have provided you with exceptional service. We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future! - Mike Watson, State Farm Insurance Agent, Highland, AR"
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Valerie

June 21, 2024

5  out of  5
rating by Valerie
"Samantha Huckabee is very friendly, efficient, and is easy to work with!"
We responded:
"Valerie, I'm happy to hear that Samantha provided you with friendly, efficient, and easy service! I'm pleased to know you had a great experience with us. If you need any further assistance, feel free to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Linda Murillo

June 20, 2024

5  out of  5
rating by Linda Murillo
"Our SF - AR Experience has been flawless with Michele Collins. We recently purchased a home in AR. Making the move from NM has been a task that we would not want to repeat. We have been clients of SF in NM for over 25 years. We were concerned about not continuing our business with a SF office in AR, but Michele Collins took care of the transition for us and allowed us to sleep at night knowing we are fully covered for all of our home/auto needs as well as medical needs. Michele Collins is a phenomenal and and kind person. She was very professional and well versed on her products and services. We look forward to working with her for many years to come."
We responded:
"Linda, we are thrilled to hear about your flawless experience with Michele in transitioning your insurance needs to our office in AR! We are pleased to have you as a long-time client and are grateful for your trust in our services. Michele's professionalism and expertise are truly exceptional, and we look forward to serving you for many more years to come! Mike Watson - State Farm Insurance Agent, Highland, AR"
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quinton eccleston

June 14, 2024

5  out of  5
rating by quinton eccleston
"I’ve had nothing but good things to say about this State Farm office. They’ve been incredibly quick and convenient to work with. Had my car fixed quickly and worry more about fix the problem first, ask about the details about the cause when appropriate."
We responded:
"Thank you, Quinton, for your glowing review! We're pleased to hear that our team provided quick and convenient service for your car repair needs. We always prioritize fixing the problem efficiently and ensuring your satisfaction. Please feel free to reach out for any future insurance needs or questions. - Mike Watson, State Farm Insurance Agent, Highland, AR"
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Lisa Rich

June 12, 2024

5  out of  5
rating by Lisa Rich
"Samantha and the whole team are always so helpful!"
We responded:
"Lisa, we're pleased to hear that Samantha and the team have been consistently helpful! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. - Mike Watson - State Farm Insurance Agent, Highland, AR"
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Glenn Olney

June 7, 2024

5  out of  5
rating by Glenn Olney
"Sylvan English was very personable and easy to work with on the telephone while going over our homeowner's policy with us."
We responded:
"Glenn, I'm pleased to hear that Sylvan was personable and easy to work with while reviewing your homeowner's policy! Providing excellent service over the phone is a top priority for us. Thank you for sharing your positive experience! If you have any further questions or insurance needs, feel free to reach out. - Mike Watson - State Farm Insurance Agent, Highland, AR"